If data/documents are missing

If there are no documents accompanying the goods and/or no data about the expected time of delivery/unloading, the driver of the transport vehicle and/or the person accompanying the goods shall complete a standard declaration .

Changing the date, time and place of goods delivery/unloading

The date and place of goods delivery/unloading that were specified in the documents or were declared, as well as the stated time of goods delivery/unloading can be changed by the goods recipient/buyer by submitting a standard request  by e-mail. This request must be sent to [email protected] and shall be considered to be delivered after its receipt has been confirmed.